• Q: What is snfoodandcoffee.co.uk?
  • A: snfoodandcoffee.co.uk is a dedicated food and coffee website for Scottish & Newcastle Pub Company (S&NPC) Business Development Managers (BDM's) and lessees.
  • Q: What resources are available at snfoodandcoffee.co.uk?
  • A: snfoodandcoffee.co.uk has a selection of free menu templates that S&NPC BDM's and lessees can download as a Microsoft Word file to their computer, type their menu in the spaces provided and use their computer's printer to print as many copies as needed.
  • Q: How do I access the free menu templates?
  • A: You must be an S&NPC BDM or lessee to access the free menu templates. If you do not already have user details please click on the register icon or email info@snfoodandcoffee.co.uk. If you are a BDM please provide your name, if you are a lesses please provide your name, pub name, BDMs name and telephone number.
  • I have downloaded my chosen Microsoft Word file.
  • Q: What if my menu has less text than the sample?
  • A: If a section of your menu has fewer items than the sample, you can delete the remaining sample text.
  • Q: What if my menu has more text than the sample?
  • A: Some menus offer flexibility to add more menu items, but others are limited to the number of menu items they can accommodate. If your menu is significantly larger than the sample you may want to select another download option for maximum flexibility. Alternatively you may wish to opt for a customised printed or bespoke designed menu, please visit the Customised Print or Bespoke Design pages of the website.
  • Q: What do I do if I want my menu printing?
  • A: Once you have downloaded you menu template as a Microsoft Word file you can type your menu in the spaces provided and use your computer's printer to print as many copies as needed. If you would prefer a professionally printed menu please visit the Customised Print or Bespoke Design pages of the website.
  • Q: Can I add my logo to a menu?
  • A: Some menus templates have space for you to add a logo, others have space provided for you to enter your eatery name, address and contact details.
  • Q: Can I change fonts, font size, or background color?
  • A: Our menus are developed by a team of professional designers who select background colors and fonts that work together as a cohesive design ans we suggest you work within the original template for maximum impact. We regularly add new templates to the library of menu designs, if you can't find exactly what you are looking for you may wish to opt for a customised printed or bespoke designed menu, please visit the Customised Print or Bespoke Design pages of the website.
  • Q: Why did my menu print smaller than expected?
  • A: Check your printer settings, they should be set to an A4 page size.
  • Q: Who is responsible for the descriptions of the items that I add to the menus?
  • A: S&NPC have just supplied you with templates to which your own dishes can be added, so make sure that all the descriptions are correct as you, not us, will be liable for their accuracy.
  • Q: I can't log in. What's wrong?
  • A: Login problems are usually caused by a variety of simple problems. Here are the top few:
  • 1. Case Sensitivity
  • Your login (email address) and password are case sensitive. You must enter them EXACTLY the same way you did when your account was created. If you are having problems please email info@snfoodandcoffee.co.uk to report the problem.
  • 2. Wrong Password
  • If you receive a "Wrong password. Click? for help" message when you try to Login, this means your email address was recognised, but your password was not. This is usually due to a typo in your password. If you are having problems please email info@snfoodandcoffee.co.uk to report the problem.
  • 3. Cookies
  • Like most commercial web sites, our site requires the use of browser "cookies." You must have browser cookies enabled in order to log in. If you do not know how to enable cookies, we would encourage you to contact the manufacturer of the browser, or use a search engine to locate exactly how to enable them (An example of using a search engine to locate the information could be typing "enabling cookies in Internet Explorer" in the search box at Google.co.uk).
  • One of these suggestions should solve your problem. If none of these suggestions work, please contact info@snfoodandcoffee.co.uk and provide the details of your login problem.
  • Q: How do I register?
  • A: All S&NPC BDM's have users accounts set up, if you have not received your login information please email info@snfoodandcoffee.co.uk and we will send you your details.
  • If you are an S&NPC lessee you can register via the link in the top right of the screen that reads "Register". You will need to fill out a short application form, and once your details have been verified you will receive your user information, usually within 24 hours. If your enquiry is sent during a weekend or bank holiday response time may be longer.
  • Q: Can lessees from other Pub Companies use this site?
  • A: No. This website is a resource specifically for S&NPC BDM's and lessees.
  • Q: How can I contact snfoodandcoffee.co.uk customer services?
  • A: You can contact us via the e-mail address info@snfoodandcoffee.co.uk. This is the most effective method, your message will usually be addressed within 24 hours. If your enquiry is sent during a weekend or bank holiday response time may be longer.
  • If you have any suggestions for snfoodandcoffee.co.uk, please send e-mails to info@snfoodandcoffee.co.uk.

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Note: Once registered, we will endeavor to respond to you within 24 hours, if your enquiry is made during a weekend or bank holiday this may take slightly longer. If your enquiry is urgent you can contact the studio on 01661 853 444 during regular office hours.

To proceed with an order for printed menu's or point of sale please speak with your Business Development Manager.

If you have a query about this website please send an email to info@snpcfoodandcoffee.co.uk and let us know how we can help.

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